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Apple CarPlay lets you access your iOS apps, hands-free, while you're driving by routing everything through your car's infotainment system. And that's great until Apple CarPlay stops working correctly. It could be CarPlay won't connect, CarPlay apps won't open properly, or you can't hear anything when CarPlay is connected. Here's how to get everything reconnected if Apple CarPlay isn't working. There are various reasons that Apple CarPlay may not work or may stop working, even if it has worked in the past.
These include:. Regardless of the issue, no connection, no sound, apps not working, there are a series of steps you can work through to correct the problem. Try each of these steps to see if it solves your problem and gets CarPlay going again. If not, move on to the next one.
It's probably that before you reach the end of the list, you'll have solved whatever problem you might be having. Before you begin, make sure CarPlay is compatible with your vehicle and your region. If CarPlay isn't available for you, you won't be able to connect it or access any features. Make sure CarPlay is enabled on your iPhone. A variety of settings could be interfering with the CarPlay connection. For example, if you've turned CarPlay off , you'll need to re-enable it. Check to make sure Siri is enabled.
Siri needs to be enabled for CarPlay to work. The Allow Siri When Locked option is the one that most often trips people up because it isn't always enabled. Make sure CarPlay is enabled when locked. If CarPlay isn't enabled when locked, it can't activate if your phone screen is turned off. If not connected wirelessly, check your USB cables. If you're using the original iPhone USB cable, check it to ensure none of the wires are frayed or broken. If you're using an aftermarket cable, try a different one.
Sometimes, just switching out the cable will solve whatever problem you may be experiencing. If you're not connected wirelessly, make sure you're plugged into the correct port.
There are multiple USB connections in many modern vehicles, but they won't necessarily all work to connect CarPlay to your vehicle. Look for the CarPlay or iOS icon. If you don't see one of those, try each available USB port on your infotainment system to see if one of them is specific to your CarPlay connection. If your car supports a wireless connection to CarPlay, check your iPhone to make sure you're not in Airplane Mode. Airplane Mode prevents your phone from making any wireless connections, so this could be preventing your phone from communicating with your vehicle.
If you're using a wireless connection, make sure that Bluetooth is on, and the iPhone is connected to the car. If your Bluetooth is off, you won't be able to connect the device. While you're connecting your Bluetooth, this might be a good time to remove any old Bluetooth connections that you no longer use.
It's unlikely but still possible that these old connections will interfere with your connection, but it's best to remove them to be on the safe side. Restart your iPhone , and then restart your vehicle. Sometimes turning everything off and then back on will clear whatever error you're experiencing, and things will connect just fine the second time around.
Make sure your iPhone is fully updated. If your phone is not updated, you may not have the necessary drivers or software to complete the connection to CarPlay. Updating could help resolve any issues you might be having. Forget and reestablish your CarPlay connection. Then tap Forget This Car. Then, restart your vehicle and your iPhone and try to re-establish the connection. If you're still having trouble getting connected, or if you're still experiencing issues with how CarPlay performs, then you'll need to contact Apple Support to see if they can help you with the issue.
To troubleshoot Google Maps on iPhone , make sure location services are enabled, check the date and time settings, then restart the app. To disable autoplay in Apple Music , open the current song and tap the Autoplay icon the infinity symbol to deselect it.
Disabling Bluetooth will also turn off autoplay. Apple has a list of cars that support CarPlay. More than models made by dozens of manufacturers around the world support Apple CarPlay. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests.
You can find out more and change our default settings with Cookie Settings. By Jerri Ledford. Jerri Ledford. Jerri L. Ledford has been writing, editing, and fact-checking tech stories since Reviewed by Jessica Kormos. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca. Tweet Share Email. Which cars have Apple CarPlay?
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There are several ways to make a phone call using CarPlay, the first of which is to press the voice control button on your steering wheel, after which you can tell Siri to call the name of the person you wish to contact. Alternatively, you can tap the Phone icon in the CarPlay apps menu.
From here, five tabs will appear at the top of the car's touchscreen: Favourites, Recents, Contacts, Keypad, Voicemail. The tabs replicate what you would see within the same five tabs at the bottom of the Phone app on your iPhone. Therefore, whoever your favourites are on your iPhone will be the same ones that appear on the CarPlay screen. Arrows on the left of the CarPlay screen allow you to scroll and there is also an A-Z button within the Contacts tab that when pressed will pull up each letter of the alphabet on your car's display, allowing for easier searching.
During a call, your car's display will look very similar to how your iPhone screen does during a call, though a few of the options are lacking, such as FaceTime. The name of the person you are talking to appears in the centre of your car's display, with the red circular end call icon and three other circular options comprising mute, keypad and add call. Sending and receiving messages is one of the features of CarPlay that is a little more exciting than being able to make and receive calls.
Like calling though, there are a couple of ways in which you can compose a new message to someone in your contacts. The first is the same as calling in that you can use the voice control button on the steering wheel and tell Siri you want to send a message to the name of the contact you wish to text or Message. Another option is to press the Messages icon on the CarPlay app menu. You'll see a list of the contacts you have recently sent or received messages from.
Again, it looks like your iPhone Messages screen does but the message itself won't be shown beneath the name of the contact and you won't be able to read the last message by clicking on the contacts name either.
Instead, tapping on the contact will result in Siri asking you what you want to say in a message to that particular contact, giving you another way of composing a new message. There is also a pen and paper icon in the top right hand corner of this screen that will also pull up the Siri screen asking you who you want to compose a new message to, followed by asking you what you want to say.
Dictate your message to Siri as prompted and when you finish talking, Siri will read back your message and ask if it should send it. You then have the option to send the message as it is, cancel it, or change it in case Siri has misunderstood you, or you have changed your mind about what you want to say.
Apple CarPlay offers support for WhatsApp, though the functionality isn't as accomplished as it is for Messages. When you tap on the WhatsApp app on your car's dashboard, you'll be given three options which consist of Unread Messages, New Message or Call.
When you tap on New Message, Siri will ask who you want to send a WhatsApp message to, followed by what you want your message to say rather than show you the list of your recent chats. When it comes to receiving messages - iMessage, text messages and WhatsApp messages - a banner alert will appear at the bottom of your car's touchscreen when a new message comes through, no matter what CarPlay app you are in.
The banner alert will show the name of the contact the message is from, whether its a message or WhatsApp and a number in a red circle will appear on the main Messages icon or WhatsApp icon too, as it would on your iPhone.
You can either directly tap the banner alert as it comes through, or tap the Messages or WhatsApp icon. If you tap on the banner alert, Siri will then say you have a new message from the respective contact and ask if you would like it read to you. If you tap the Messages or WhatsApp icon, Siri will ask if you would like your new messages read or if you would like to compose a new message.
You'll be able to ask Siri to read the message again, as long as you do it straight away, and you'll also be asked if you would like to reply, after which you can dictate your reply.
In the case of Messages, three option icons will also appear on the car's touchscreen, comprising call, read again and reply. Apple Maps through CarPlay works in a similar way to Apple Maps on your iPhone in that it pulls in information from where it can, such as events in your Apple calendar, emails, contacts and messages.
You can share your ETA with contacts while on route and you can search for key things like petrol stations on the route and electric charging points.
There's also more natural language phrases since and iOS 13, such as "turn left at the next traffic lights" to make the instructions more intuitive. Navigation using Apple Maps doesn't have to take up the entire screen either, with music controls able to sit below turn-by-turn directions, while other app icons sit in the right column ready for you to click on.
In the US, more detailed maps are available. Sadly, the new mapping data is currently only available in the US, but Apple says that it is working hard to bring them to other countries and regions around the world as quickly as it can.
The Google Maps and Waze apps automatically appear on the second page of your CarPlay screen, but follow the instructions we mentioned at the beginning of this feature and you can rearrange your CarPlay dash to have Google Maps more accessible on the first page. You can also read our separate feature using a Seat infotainment system to show how to use Google Maps on Apple CarPlay.
Once in Google Maps, you'll be able to set your destination like you do in Apple Maps and your route will be displayed, along with the time, distance, ETA and option of different routes. You'll also be able to see recent searches, restuarants, petrol stations, supermarkets and the option to search using voice when you tap on 'Add Destination'. The interface is the same as you would expect. A search icon in the top left corner offers up a number of options to help you add the destination you're looking to go to, while a star gives you access to the places you've set as Home and Work.
There's also a voice icon to allow you to search by voice. Services other than Apple Music appear on the second page by default, but you can change this if you follow the setup instructions we mention at the beginning of this feature.
You'll also be able to see your Personalised Mixes and recently played tracks, and there's a big focus on album art to make it easier to pick things at a glance. With any of the compatible music services, you'll be able to tap a song, artist, album or playlist and it will play away through your car's sound system. Music will stop during calls, navigation instructions, or when you're dictating or having a message read to you, as you would expect, but otherwise it's a very seamless experience.
If you're an audiobook or podcast fan, CarPlay supports these too, which is great because what better time to listen to a new book or podcast than on a long car journey. In terms of Podcasts, you'll be able to find any podcasts you've downloaded, as well as search for new ones you might like to listen to through the Browse tab. In terms of Audiobooks, you'll need to download some before they appear in the Audiobooks app but any that you have already will appear as soon as you open the app.
As with Podcasts, tap on the one you want to listen to and the story of Harry Potter could come blasting out of your car's sound system in no time.
Apple CarPlay is a great bit of technology that brings your iPhone to life when in the car. The interface is lovely, navigation is super simple and the whole experience is seamless, making various tasks in the car much, much easier.
Is CarPlay the best it can be? Not quite yet in our opinion, but it's still fantastic and much better now it supports more third party apps, including Waze, Google Maps and WhatsApp.
We'd expect things to continue to develop over the coming years, but if you have an iPhone, CarPlay is something your new car shouldn't be without. Learn more Home Cars Car news Apple car news. Why you can trust Pocket-lint. On the home screen, you can see different tiles for Google Maps, a Now Playing widget, and the current time. All of this is quite similar to CarPlay, which features a widget-based home screen with Apple Maps, a now-playing widget, and quick access to all of your apps, Siri, and upcoming destinations.
Some more details on the upcoming redesign for Android Auto, courtesy of our friends at 9to5Google:. A notification icon lives next to that button, and this new UI also eliminates the status bar at the top of the screen. Instead, information regarding signal strength, battery, and the time are pushed to the bottom corner of the interface.
The large, tile-based design is clearly a winner in this regard. There are also plenty of ways Apple could revamp the CarPlay experience with a focus on electric vehicles and deeper integration with in-car climate systems , seats, and other controls. FTC: We use income earning auto affiliate links.
Check out 9to5Mac on YouTube for more Apple news:. CarPlay is a smarter, safer way to use your iPhone in the car.
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